Support

Create Your Website

General

12

Can I export my Solo website?
Can I use ChatGPT to create a Solo website?
Do you have an affiliate program?
How do I find the link to my website to edit or share?
How to navigate the Solo interface?
I don’t see my websites?
Release notes
What are some tips for a great Solo website?
What does Solo cost?
What features are coming next?
What is Solo?
What languages do you support?

Account

7

Can I invite others to my website?
Can I transfer my website to someone else?
Can I unpublish my website?
How do I change my account email?
How do I delete my account?
How do I delete my website?
How many sites can I create?

Pro plan

10

Can I change the free custom domain I redeemed?
How can I duplicate my website?
How can I switch my billing period from monthly to yearly or vice versa for Solo Pro?
How can I upgrade to Solo Pro?
How do I cancel my Solo Pro plan?
Is Solo Pro available worldwide?
My card was declined or payment was unsuccessful. Why?
What features are included in the Pro plan?
What payment methods do you support and how can I update it?
When will I be charged for Solo Pro?

Analytics & SEO

8

How can I check to see if my website is being indexed by search engines?
How can I improve my Google search rank?
How do I connect Google Search Console?
How do I integrate Meta Pixel?
How do I set up Google Analytics or Google Tag Manager for my website?
How do I share my website?
How to set up a Google Business and Apple Business Profile?
What does Solo do to make your sites more accessible?

Website Designer

12

How can I add a blog to my website?
How can I add a cookie banner to my website?
How can I add an About or Team section to my website?
How can I add links on my website?
How can I add multiple pages?
How do I add a Terms of Service or Privacy Policy to my website
How do I add an article to my website?
How do I add an FAQ to my website?
How do I add or move sections?
How do I create a scheduling link?
How do I preview my site on mobile?
The generated site isn’t using the content from my existing website?

Custom Domain

7

Can I connect a subdomain to Solo?
Do I need to set up an SSL certificate?
How do I connect a custom domain to my website?
How do I disconnect my custom domain?
How do I set up custom emails with my custom domain?
Why can’t I buy a custom domain in my country?
Why is my custom domain not successfully connecting?

Contact Form & Newsletter

6

How can I add a form or questionnaire to my website?
How can I add my business hours to my website?
How can I export my newsletter subscribers and contact form submissions?
How do I add a newsletter sign-up to my website?
How do I add WhatsApp to my website?
How do I set the alert email for the Contact Form and Newsletter section?

Images & Video

8

Can I host videos or files?
How can I customize the browser icon (favicon) for my website?
How can I design my logo?
How do I use image shapes?
I still see my deleted image
My video link isn’t working?
What image sizes and formats are recommended?
When to use image Fill vs. Fit?

Custom Code

4

Can I add custom code or scripts to the head of my website?
Can I embed code into a section of my website?
How can I add a chatbot to my website?
I’m getting a cross-origin request error with my embed code

Products & Payments

2

How can I add a payment link to my website?
How can I add products to my website?

Legal

5

Affiliate Program
Hotlinking, Phishing and Abuse
Inactive Sites
Privacy Policy
Terms of Service

Integrations

16

Add a Shopify collection to your website
Add accessiBe accessibility options to your website
Add BookingMood for rental bookings to your website
Add Calendly to your website
Add customer reviews to your website with Yotpo
Add Disqus comments to your website
Add Donately to accept donations on your website
Add Eventbrite to your website
Add Google Forms to your website
Add Jotform to your website
Add multilingual support to your website with ConveyThis
Add multilingual support to your website with Weglot
Add OpenTable to allow for restaurant reservations on your website
Add Spotify music to your website
Add Typeform to your website
Add Zillow to your website

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Legal

Legal

Affiliate Program
Hotlinking, Phishing and Abuse
Inactive Sites
Privacy Policy
Terms of Service

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