Make it easy for visitors to message you directly through WhatsApp

WhatsApp is one of the most widely used messaging apps in the world. By adding a WhatsApp chat link or button to your Solo website, you can let visitors start conversations with you instantly—boosting accessibility and improving customer support.

Step 1: Create Your WhatsApp Click-to-Chat Link

WhatsApp’s Click to Chat feature allows you to create a link that opens a chat window with your business number.

Basic link (no pre-filled message):

https://api.whatsapp.com/send?phone=1234567890

Replace 1234567890 with your full phone number in international format (no plus signs, spaces, brackets, or dashes).

Link with a pre-filled message:

https://api.whatsapp.com/send?phone=1234567890&text=Hi,%20welcome%20to%20[Business%20Name]!%20Let%27s%20chat.

Replace:

• 1234567890 with your number
• %20 for spaces
• The text after &text= with your custom message (URL-encoded)

Step 2: Add the Link to Your Solo Website

1. Visit the designer
2. In the top toolbar, click Sections.
3. From the right Sections sidebar, click the pencil icon next to Header or Footer (up to you).
4. In the right sidebar, toggle on Social network links.
5. In the modal that appears, click More Networks.
6. In the WhatsApp field, paste in the URL (e.g. https://api.whatsapp.com…) that you created in step 1.
7. Click [Save]
8. In the top right toolbar, click [Publish]

Once published, visitors can click the button or link to launch a WhatsApp chat with you—either on their mobile device or via WhatsApp Web on desktop.

Be sure to test your link on both mobile and desktop to confirm it works smoothly. Need help? Visit Solo Support.