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Solo Support

How can I switch my billing period from monthly to yearly or vice versa for Solo Pro?

You can subscribe to Solo Pro or Grow and pay a monthly invoice or a yearly invoice.

To switch from monthly to yearly or vice-versa:

  1. Visit the Designer
  2. Click the account menu at the top right
  3. In the account menu, click Account Settings
  4. Click Manage Billing
  5. See you are redirected to the customer portal and see your next billing date and amount.
  6. Click Update subscription
  7. See what plan you are on.

Note: If you see "current subscription" when you are on the monthly tab, it means you are on a monthly subscription and will pay invoices monthly.

  1. Select the tab for the billing period you want to switch to

Note: If you are on the monthly plan and want to switch to the yearly plan, click the yearly tab

  1. Click the Solo Pro option
  2. Click Continue
  3. See the billing amount and next due date
  4. Click Confirm
  5. You have now successfully switched your billing period

Note: If you are switching plans from yearly to monthly, we will apply a credit to your account so you will not be charged for the remaining duration e.g. you were subscribed to the yearly plan for 3 months, the next 9 months will be credited to you - if you switch to the monthly plan. After credits are completed, you will be charged regularly on a monthly basis.

Still have a question? Post to our Reddit group or email the team.