Do I need to set up an SSL certificate?

No. When connecting a custom domain, Solo will automatically configure a free SSL certificate and handle certificate renewals as required.

My domain is connected but I see an SSL error

If your domain is connected to Solo but your browser shows a security or certificate error such as SEC_ERROR_UNKNOWN_ISSUER, SSL_ERROR_BAD_CERT_DOMAIN, NET::ERR_CERT_AUTHORITY_INVALID, or a "Your connection is not private" warning, the SSL certificate could not be renewed. This usually means the DNS records were changed after the domain was first connected and are now incorrect, so the certificate can no longer be verified.

To fix it:

1. Disconnect your custom domain from your Solo site.

2. Check your DNS records at your registrar and correct any that were changed (see how to edit your DNS records).

3. Reconnect your custom domain and confirm your DNS records are correct. Solo issues a fresh SSL certificate automatically once the domain verifies.

DNS changes can take up to 48 hours to propagate, though they are usually faster. If you are still having difficulty, email support@soloist.ai with your domain name and we can manually disconnect it so you can restart the connection process.